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Home / Returns / Returns Overview

Returns Overview

Core Return Program
Anytime you purchase a rebuilt part from Door Controls USA, Inc. you will owe a core exchange back to Door Controls USA.
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Core Purchase Program
Door Controls USA is always looking to make sure that we have all the cores on hand that we need to continue to provide the rebuilt products our customers require to service their customers.
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Returning For Credit (RFC)
You may return most parts unopened items within 90 days of delivery for a credit.
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Warranty Returns
Parts may be returned under warranty. If you need to return an item please contact us at 800-437-3667.
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Repair & Return Program (R&R)
Door Controls USA can rebuild your parts at a discount.
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How to create a return label from the website
Download instructions on 'How to create a return label from the website'

Step by Step Guide on How to Return Products
Download instructions on 'Step by Step Guide on How to Return Products'